Shipping policy

Thank you for shopping with Joyetta Brands. We work hard to ensure your order is delivered safely and on time. Please review our shipping guidelines below.

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Processing Time

All orders are processed within 1–3 business days.
Personalized items may require additional processing time.

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Shipping Times

Estimated delivery times:
• United States: 3–7 business days
• Canada: 5–12 business days
• United Kingdom: 4–10 business days
• Australia: 5–12 business days
• Rest of the world: Delivery times vary by destination

Please note: These are estimates and may be affected by carrier delays, customs inspections, or holiday peak seasons.

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Order Tracking

Once your order ships, you will receive an email containing a tracking number.
Tracking updates may take 24–48 hours to appear.

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Incorrect Address

If you entered the wrong address, please contact us immediately.
Once the order has shipped, we cannot change the mailing address.

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Lost or Delayed Packages

We are not responsible for delays caused by the carrier or customs.
If your package appears lost, please contact us and we will assist you.

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Customs & Duties

International orders may be subject to customs fees or import taxes.
These charges are the responsibility of the customer.

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Contact Us

For questions about shipping, please email us at:
meggyhalfon@gmail.com